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CSA helps more college students, especially underprivileged ones, graduate college. We help students resolve common academic issues that cause attrition, and help professors reduce such issues. A little help ends up making big differences. 

REAL EXAMPLE: Jun received a mortifying email. "This section cheated; your final exam scores are too high. I'm tossing your finals; you can retake it next term. Prof. ___". Jun's schedule would be in chaos. Jun didn't cheat, and their section was proctored. Jun wanted to quit. CSA advised Jun to politely notify the physics dept. chair. The chair informed the prof of policy -- either open 30 cheating cases, or accept the finals. The prof accepted the finals.   

A "HUMANE SOCIETY" for college students: Like the Humane Society loves both pet owners and dogs, CSA cherishes the professor/student relationship. CSA is professor-founded and driven by two key principles: (1) "Unity" of professors and students in the common goal of student success, (2) "Fair" academic treatment of students, while cherishing academic freedom and expecting responsibility, hard-work, and accomplishment from students.

WHAT'S "UNFAIR"? A few examples include wreckless cheating accusations, huge mid-course policy changes, failure or inability to grade materials, and more. Not standard imperfections, but *gross* issues that most professors would agree "That's not OK". Issues are MUCH more common, and damaging, than most people realize. 40% of students report at least one case of severe academic mistreatment.

WHAT CSA DOES: We educate students of what's OK/not OK and how to address issues. We educate professors on how to reduce issues. We calm distraught students and walk them through processes. We sometimes get involved with schools to resolve issues amicably.

Home: Who We Are

Students: Getting Help

Has something gone terribly wrong in your studies that left you wondering: "Is that allowed?" Want to resolve an academic mistreatment case but don't know how? Need outside assistance on a case? CSA educates students on what's OK / not OK, and on how to address issues so they have a fairer chance at learning, receiving good grades, and obtaining their degree. CSA helps professors recognize, address, and prevent mistreatment in their own classes and universities. 

 

Read "What is academic mistreatment" below to learn what's OK and not OK. Read "Taking action" to learn how to address mistreatment. 

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Reviewing Essay
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What is academic mistreatment?

What's OK, and not OK

Taking action

Concrete steps you can take

Getting CSA involved

What CSA can do to help

Need different help?

Try these related organizations

Home: What We Do

Examples

A list of academic mistreatment cases from around the country

Can't submit homework

A professor required homework be placed in his briefcase before the class bell. Students arriving on time would line up to submit, but the professor would shut the briefcase at the bell, meaning dozens of students couldn't submit their homework.

Reused exams

A professor reused exams each term. Students with access to the previous exams would score 100, and others averaged 65 (a D). When students pointed out the issue, the professor said: "Not my problem."

No makeup exams

A student was hospitalized during final exams. Upon calling the professor before the exam, the professor said no makeup exams would be given, meaning the student (who had a strong A) would get a D in the class.

Incomprehensible

A professor's English was so broken that is was incomprehensible. Students would attend class just to read assigned homework on the board.

Exam filled with errors

A multiple-choice exam was riddled with errors. The professor wrote over 50 corrections on the board, in illegible writing. Despite massive confusion, no adjustment was made to the grading scale.

Arbitrary grading

A professor would grade exams without a rubric or explanations, with huge variations. On exam 1, a first study partner got an A and a second got an F, while on exam 2, the first got an F and the second an A. When asked how exams were graded, the professor replied "Don't worry."

Won't correct mistake

A student showed a teacher 3 grading mistakes. The teacher admitted to all 3, but only gave points for the first 2, saying they "didn't want to give back too many points."

Registrar error

Before a term, a student added one class and dropped another, submitting the add and drop forms together. At the term's end, his transcript showed the added class, but also the dropped class with an F. The department said nothing could be done.

And now a secret...

These cases aren't from around the country, but all happened to CSA's founder, as a student, at a "good" school. If all that happened to one student, imagine how much more is happening. CSA aims to reduce such academic mistreatment on a national scale, so students have a fairer chance at success.

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